Frequently asked questions
01. Who is the payment services provider?
Our credit and debit card payments are handled securely by Stripe.
02. What if my painting has been damaged in transit?
In the event of your painting being damaged in transit you should contact the seller directly.
03. How long will my painting take to arrive?
Postal speeds vary depending on what shipping company the seller uses. If you are using a ‘track my parcel’ option then the shipping company will be able to provide you with information on postal timeframes.
04. What if I want to buy a painting of a place in Ireland that is not listed on the site?
We would recommend looking up a painting of a location close to the area of your choice on the website. The artist listed who has paintings available in that region may well be able to help you.